{"id":1780,"date":"2020-10-19T13:14:02","date_gmt":"2020-10-19T13:14:02","guid":{"rendered":"https:\/\/buzzvoice.com\/blog\/?p=1780"},"modified":"2026-05-30T19:21:40","modified_gmt":"2026-05-30T19:21:40","slug":"instagram-down-not-working-how-to-fix","status":"publish","type":"post","link":"https:\/\/buzzvoice.com\/blog\/instagram-down-not-working-how-to-fix\/","title":{"rendered":"Instagram Down or Not Working? Try these 9 Troubleshooting Tips"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/wp.buzzvoice.com\/app\/uploads\/2026\/05\/7_MAIN-Instagram-how-to-follow-hashtags-1.jpg\" alt=\"instagram down how to fix tips\" class=\"wp-image-1834\"\/><\/figure>\n\n\n\n<p>Instagram is a high-class social media. It rarely bugs, glitches and the servers can be praised for reliability. Thanks to frequent updates, a lot of talented programmers on board and a relatively high attention to detail, the Instagram app isn\u2019t very buggy or full of issues. However, nothing is perfect and that includes Instagram. The platform can be down or not working because of many reasons. If you see that Instagram is down or not working, try these troubleshooting tips!<\/p>\n\n\n\n<p>Here\u2019s the updated and expanded troubleshooting table with separate solutions for <strong>iOS<\/strong> and <strong>Android<\/strong>, including more sources and detailed <strong>notes<\/strong>:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Instagram Not Working? <\/strong>Here&#8217;s How To Find Out What&#8217;s Wrong:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to Check If Instagram Is Down<\/strong>:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Via Status Check Tools:<\/strong> Use sites like <a href=\"https:\/\/downdetector.com\/status\/instagram\/\">DownDetector<\/a> or <a href=\"https:\/\/outage.report\/instagram\">Outage.Report<\/a>.<\/li>\n\n\n\n<li><strong>Via Instagram Support:<\/strong> Check the official <a href=\"https:\/\/help.instagram.com\/\">Known Issues page<\/a>.<\/li>\n\n\n\n<li><strong>Social Media:<\/strong> Look for trending topics on Twitter like &#8220;Instagram Down.&#8221;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Instagram Is Not Down But Still Experiencing Issues? Find Solutions Below:<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Issue<\/strong><\/th><th><strong>Solution (iOS)<\/strong><\/th><th><strong>Solution (Android)<\/strong><\/th><th><strong>Helpful Links<\/strong><\/th><th><strong>Notes<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>App Crashes<\/strong><\/td><td>&#8211; Clear cache by reinstalling the app: Go to <em>Settings &gt; General &gt; iPhone Storage &gt; Instagram &gt; Delete App<\/em>. Reinstall from App Store.<\/td><td>&#8211; Clear cache: <em>Settings &gt; Apps &gt; Instagram &gt; Storage &gt; Clear Cache<\/em>. &#8211; If crashing persists, clear all app data or reinstall the app via Play Store.<\/td><td><a href=\"https:\/\/www.androidcentral.com\/how-clear-cache-apps\">Android Cache Clearing Guide<\/a><\/td><td>Clearing cache\/data removes temporary files but can reset app preferences.<\/td><\/tr><tr><td><\/td><td>&#8211; Ensure sufficient storage space is available on your device.<\/td><td>&#8211; Ensure at least 1GB free storage for smooth functioning.<\/td><td><\/td><td>Frequent crashes often relate to storage or corrupted data files.<\/td><\/tr><tr><td><strong>Stories Not Loading<\/strong><\/td><td>&#8211; Restart your phone. &#8211; Reinstall the app after clearing data (as above).<\/td><td>&#8211; Switch between Wi-Fi and mobile data. &#8211; Restart your router or try using mobile hotspots if Wi-Fi is unstable.<\/td><td><a href=\"https:\/\/www.howtogeek.com\/737615\/how-to-reboot-your-router\/\">Router Reset Tips<\/a><\/td><td>Instagram stories rely on stable connections; server overloads may also cause delays.<\/td><\/tr><tr><td><\/td><td>&#8211; Check for updates in the App Store.<\/td><td>&#8211; Check Play Store for pending Instagram updates.<\/td><td><\/td><td>Outdated versions may have unresolved bugs.<\/td><\/tr><tr><td><strong>Hashtags Not Working<\/strong><\/td><td>&#8211; Review hashtags to avoid banned or inappropriate ones. Limit to 30 per post. &#8211; Avoid repetitive or irrelevant hashtags to prevent shadowbans.<\/td><td>Same steps as iOS. &#8211; Check hashtags for popularity or relevance via apps like <a href=\"https:\/\/hashtagify.me\/\">Hashtagify<\/a>.<\/td><td><a href=\"https:\/\/bannedhashtags.com\/\">Banned Hashtags List<\/a><\/td><td>Shadowbans result from overusing flagged hashtags or posting patterns flagged as spam.<\/td><\/tr><tr><td><strong>Location Tagging Issues<\/strong><\/td><td>&#8211; Enable location services: <em>Settings &gt; Privacy &gt; Location Services &gt; Instagram &gt; While Using the App.<\/em><\/td><td>&#8211; Enable location: <em>Settings &gt; Security &amp; Location &gt; Location &gt; Use Location ON.<\/em><\/td><td><\/td><td>Location services can reset after updates. Restart phone and app to refresh.<\/td><\/tr><tr><td><strong>Notifications Not Working<\/strong><\/td><td>&#8211; Check settings: <em>Profile &gt; Preferences &gt; Notifications<\/em>. Ensure push notifications are ON. &#8211; Verify system settings: <em>Settings &gt; Notifications &gt; Instagram &gt; Allow Notifications.<\/em><\/td><td>&#8211; Check app notification settings: <em>Settings &gt; Apps &gt; Instagram &gt; Notifications &gt; Allow All<\/em>.<\/td><td><a href=\"https:\/\/help.instagram.com\/\">Notification Settings Guide<\/a><\/td><td>Do Not Disturb mode or battery optimization settings can disable notifications.<\/td><\/tr><tr><td><strong>Posting Problems<\/strong><\/td><td>&#8211; Check internet stability. &#8211; Resize large videos or images using apps like <em>InShot<\/em> or <em>Canva<\/em>.<\/td><td>&#8211; Similar steps as iOS. Use free tools to compress or resize images\/videos if they exceed Instagram&#8217;s requirements.<\/td><td><\/td><td>Files larger than 4GB (videos) or unsupported formats will fail to upload.<\/td><\/tr><tr><td><strong>Instagram Down?<\/strong><\/td><td>&#8211; Check Instagram\u2019s status via <a href=\"https:\/\/downdetector.com\/status\/instagram\/\">DownDetector<\/a> or the <a href=\"https:\/\/help.instagram.com\/\">Instagram Known Issues page<\/a>.<\/td><td>Same steps as iOS.<\/td><td><a href=\"https:\/\/help.instagram.com\/\">Report Problems to Instagram<\/a><\/td><td>Server outages are rare but can happen during maintenance or technical difficulties.<\/td><\/tr><tr><td><strong>Account Login Issues<\/strong><\/td><td>&#8211; Reset your password via the app: <em>Forgot Password? &gt; Follow prompts<\/em>.<\/td><td>&#8211; Clear cache\/data before retrying login. &#8211; Reset via browser or mobile app: <em>Forgot Password? &gt; Follow prompts<\/em>.<\/td><td><a href=\"https:\/\/help.instagram.com\/\">Password Reset Help<\/a><\/td><td>Check your email (including spam) for reset links. Use the official Instagram site to avoid phishing scams.<\/td><\/tr><tr><td><strong>Stories Camera Not Working<\/strong><\/td><td>&#8211; Ensure Instagram has camera permissions: <em>Settings &gt; Privacy &gt; Camera &gt; Instagram &gt; Enable<\/em>. &#8211; Restart the app or device.<\/td><td>&#8211; Enable camera permissions: <em>Settings &gt; Apps &gt; Instagram &gt; Permissions &gt; Camera ON.<\/em> &#8211; Force stop and restart Instagram.<\/td><td><a href=\"https:\/\/help.instagram.com\/\">Camera Permissions Troubleshooting<\/a><\/td><td>OS updates can occasionally reset app permissions, blocking access to the camera or microphone.<\/td><\/tr><tr><td><strong>Mention (Tags) Not Working<\/strong><\/td><td>&#8211; Ensure the person hasn\u2019t blocked you or gone private. &#8211; Clear cache or reinstall the app.<\/td><td>Same as iOS.<\/td><td><\/td><td>Tags won\u2019t work for private or blocked accounts. Typing an old username will fail if the user changes it.<\/td><\/tr><tr><td><strong>Reels Won\u2019t Upload<\/strong><\/td><td>&#8211; Update the app to the latest version. &#8211; Compress videos before uploading.<\/td><td>&#8211; Update or reinstall the app. Use third-party apps for resizing\/compressing videos (e.g., <em>Video Compress<\/em>).<\/td><td><\/td><td>Slow networks or unsupported formats are common issues for Reel uploads.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Known issues on Instagram<\/h2>\n\n\n\n<p>Instagram devs are always trying to keep tabs on what\u2019s happening and what is wrong with the app. This is why they have a \u2018<a href=\"https:\/\/help.latest.instagram.com\/?helpref=page_content\">Known issues<\/a>\u2019 where larger and more notable issues with Instagram will be listed.<\/p>\n\n\n\n<p>If you find your issue there, it might be necessary to wait for a fix before it is solved. If you see \u2018We don&#8217;t currently have any known issues to report.&nbsp;<a href=\"http:\/\/help.latest.instagram.com\/370569449686414\">Learn more<\/a>&nbsp;about what you can do if you&#8217;re experiencing an issue.\u2019 written \u2013 follow the tips and suggestions in our guide.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram app not working? (Solutions)<\/h2>\n\n\n\n<p>If your app fails to load or crashes, there are quite a few things you can do to either get it running or find the root of your problem. So, here are the things you can try:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Delete cache and data<\/h3>\n\n\n\n<p>Instagram accumulates a lot of data over time. If you had the app for a while, chances are that it has collected hundreds of megabytes (MB) if not over a gigabyte (GB) of unique cache and documented data. This data can force errors, crashes and corrupt the app for some reason. Cleaning cache and freeing up storage space might help out. For iPhones this is a tad more difficult than on Android, but still possible.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the \u2018Settings\u2019 of your phone<\/li>\n\n\n\n<li>Go to:\n<ol class=\"wp-block-list\">\n<li>(for iOS) General -&gt; iPhone Storage -&gt; Instagram -&gt; Delete App.\n<ol class=\"wp-block-list\">\n<li>After this, just re-download the app from the App Store.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>(for Android) Settings -&gt; Manage apps -&gt; Instagram -&gt; Clear Cache\n<ol class=\"wp-block-list\">\n<li>Then try to log in to Instagram to see whether it works. If the problem persists, go back to the Settings -&gt; Manage apps -&gt; Instagram -&gt; Clear all data. Check again<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">For iOS<\/h4>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"1812\" src=\"https:\/\/wp.buzzvoice.com\/app\/uploads\/2026\/05\/image-97.png\" alt=\"\" class=\"wp-image-1812\"\/><figcaption class=\"wp-element-caption\">Find the &#8216;General&#8217; button and click on it.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"1813\" src=\"https:\/\/wp.buzzvoice.com\/app\/uploads\/2026\/05\/image-98.png\" alt=\"\" class=\"wp-image-1813\"\/><figcaption class=\"wp-element-caption\">Select &#8216;iPhone Storage&#8217; in the next tab. Tap on it and wait for the loading to complete.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"1814\" src=\"https:\/\/wp.buzzvoice.com\/app\/uploads\/2026\/05\/image-99.png\" alt=\"\" class=\"wp-image-1814\"\/><figcaption class=\"wp-element-caption\">Find Instagram and tap on it. Select &#8216;Delete App&#8217; to finish the process.<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<p>It\u2019s highly likely that this should solve your problem. For Android users, if clearing all data does not help, try deleting and re-installing the app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Look over app permissions<\/h3>\n\n\n\n<p>It\u2019s unlikely but possible that your app crashes because you didn\u2019t grant the necessary permissions. However, Instagram should work even without certain permissions and only ask for them when you wish to engage with the corresponding features. Nevertheless, it\u2019s worth to check it out.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>For iOS<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open \u2018Settings\u2019<\/li>\n\n\n\n<li>Scroll down until you find \u2018Instagram\u2019 from the app list. Tap on it.<\/li>\n\n\n\n<li>Toggle all access bars (Microphone, Camera, Mobile Data, everything in Siri &amp; Search)<\/li>\n\n\n\n<li>Furthermore, enable Location access and select \u2018Read and Write\u2019 in \u2018Photos\u2019<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"1817\" src=\"https:\/\/wp.buzzvoice.com\/app\/uploads\/2026\/05\/image-100.png\" alt=\"\" class=\"wp-image-1817\"\/><figcaption class=\"wp-element-caption\">Scroll the &#8216;Settings&#8217; screen to find Instagram.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"1818\" src=\"https:\/\/wp.buzzvoice.com\/app\/uploads\/2026\/05\/image-101.png\" alt=\"\" class=\"wp-image-1818\"\/><figcaption class=\"wp-element-caption\">Toggle everything on and select appropriate settings for the Location and Photos.<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>For Android<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open \u2018Settings\u2019<\/li>\n\n\n\n<li>Click on \u2018Manage apps\u2019<\/li>\n\n\n\n<li>Select \u2018Instagram\u2019<\/li>\n\n\n\n<li>Tap on App permissions and enable everything<\/li>\n\n\n\n<li>No go to \u2018Other permissions\u2019 and enable everything as well<\/li>\n<\/ol>\n\n\n\n<p>After taking care of permissions, sign in to Instagram once more and see whether the app has started working!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Check out an antivirus app<\/h3>\n\n\n\n<p>Malware is all over the web. When it successfully ends up in your device, it can cause a wide variety of problems. Forced app crashes are the least of your worries. Corrupted and infected files can be sophisticated and steal data as well as sensitive personal info from your device. It is highly advisable to use an antivirus app in a modern phone.<\/p>\n\n\n\n<p>There are a lot of apps out there. We recommend choosing those with household names and high App Store or Google Play Store ratings. Download it and let the app perform a scan of your phone. Maybe it will detect some anomalies, corrupted files and solve the problem.<\/p>\n\n\n\n<p>On the other hand, if you have the antivirus software already installed, try disabling it to check whether that solves this issue. Manually make sure that the app is whitelisted and excluded from any restrictions or blocks as that could cause errors and forced closures. It should be like this by default, but you never know\u2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Use a VPN<\/h3>\n\n\n\n<p>It might be that you\u2019re in a geolocation where Instagram is blocked. Instagram is currently blocked in 4 different countries \u2013 Mainland China (excluding Hong Kong, but it could change anytime), Iran, Syria and North Korea.<\/p>\n\n\n\n<p>If you\u2019re in one of these countries, download a VPN app to bypass these restrictions. In China and Iran, you can access Instagram technically, but only as a wholesaler\u2019s platform where you can use it strictly for business purposes. However, this includes a lot of bother with bureaucracy, so it\u2019s a lot easier to just use a VPN.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Update the app<\/h3>\n\n\n\n<p>Bugs do happen. And with so many unique devices and features, app updates are continuously being rolled out because developers want to hand users the smoothest experience possible.<\/p>\n\n\n\n<p>If your Instagram app crashes and does not work, you should go to the App Store or Google Play Store and check whether the app is up to date. If it\u2019s not, you should update it. It might be so that developers know the causes for your issue and have resolved it.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Updating Instagram on iOS<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the <em>App Store<\/em><\/li>\n\n\n\n<li>Click on the top-right profile icon<\/li>\n\n\n\n<li>Scroll slightly down to focus on \u2018Upcoming Automatic Updates\u2019<\/li>\n\n\n\n<li>Press \u2018Update\u2019 next to Instagram or click \u2018Update All\u2019 and wait for the updates to complete<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/wp.buzzvoice.com\/app\/uploads\/2026\/05\/5d430409100a24057e6b016e-1024x682.jpg\" alt=\"instagram app update button\" class=\"wp-image-1830\"\/><figcaption class=\"wp-element-caption\"><em><strong>If your Instagram app needs updating, it will show &#8220;Update&#8221; button instead of &#8220;Open&#8221;<\/strong><\/em><\/figcaption><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Updating Instagram on Android<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the <em>Google Play Store<\/em><\/li>\n\n\n\n<li>Click the three-striped icon in the top left<\/li>\n\n\n\n<li>Tap on \u2018My apps &amp; games\u2019<\/li>\n\n\n\n<li>Click \u2018Update\u2019 next to Instagram or select to Update all apps and wait for the process to complete<\/li>\n<\/ol>\n\n\n\n<p>Alternatively \u2013 use the search to find \u2018Instagram\u2019 and check out the prompted buttons. If it says <em>Update, <\/em>click it to install the newest version of the app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reinstall the app<\/h3>\n\n\n\n<p>If your app is up-to-date, then you should focus on reinstallation. This works for many unexplainable reasons. Many of us have solved computer and device issues by either turning it on and off or just deleting and reinstalling the app. Just before reinstallation, delete all of the cache and documents &amp; data before commencing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Restart your device<\/h3>\n\n\n\n<p>Sometimes it may help to just restart your phone or tablet. It might not be the most advanced trick in the books, but it can work its magic in quite mysterious ways.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Update your OS<\/h3>\n\n\n\n<p>This isn\u2019t the most common solution. Regardless, some OS bugs could force Instagram to crash. It might be solved by updating your operating system.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Updating iOS<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open your \u2018Settings\u2019<\/li>\n\n\n\n<li>Click on \u2018General\u2019<\/li>\n\n\n\n<li>Select \u2018Software Update\u2019<\/li>\n\n\n\n<li>Wait for the check to complete and install the update if one is available<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Updating Android<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open \u2018Settings\u2019<\/li>\n\n\n\n<li>Press on the \u2018About phone\u2019 bar<\/li>\n\n\n\n<li>Select \u2018System update\u2019 and install the update if one is available<\/li>\n<\/ol>\n\n\n\n<p>After the OS update is completed, fire the app once again to check out whether the issue persists or not.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Look at specifics<\/h3>\n\n\n\n<p>If you get any strange signs or notifications from the app, try to memorise them or screenshot them. You should Google your specific issue like:<\/p>\n\n\n\n<p><em>\u2018Samsung Galaxy S9, Instagram crashes after my screen flickers\u2019<\/em><\/p>\n\n\n\n<p><em>\u2018iPhone 11, Instagram won\u2019t load\u2019<\/em><\/p>\n\n\n\n<p>Etc.<\/p>\n\n\n\n<p>There are so many issues that could cause Instagram to not work, that we wouldn\u2019t be able to list them all here. However, our tips should help out most of the time. Go over them and do them one by one and Instagram should start working again.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is Instagram down?<\/h2>\n\n\n\n<p>Instagram has pretty decent servers. However, sometimes it can happen that these servers fail to cope with the millions of active users or there are some technical issues like power outages, etc. This can cause Instagram to be down. It does not mean that the app is broken and not working. It just means that the servers are experiencing some technical difficulties.<\/p>\n\n\n\n<p>You can check whether Instagram is down on <a href=\"https:\/\/downdetector.com\/status\/instagram\/\">this site<\/a>. Furthermore, you can report if you have technical problems with Instagram to help notify others.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram hashtags not working<\/h2>\n\n\n\n<p>Hashtags are an important part of Instagram. Stats show that posts with hashtags receive (on average) about 10-15% more engagement than posts without hashtags. For some reason, these hashtags may not be working or you could face issues related to hashtag use. Some of them are technical while others are related solely to their poor impact on engagement rates (hence \u2013 hashtags not working).<\/p>\n\n\n\n<p><strong>Common causes for not working hashtags are:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Technical<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are using banned hashtags (hate speech, curses, etc.). There are over 120 thousand banned hashtags on the platform.<\/li>\n\n\n\n<li>You are using too many hashtags (30 is the maximum highest number)<\/li>\n\n\n\n<li>You are putting them in the wrong place (hashtags can be put in your bio, post captions and comments)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Result-related<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your profile has been shadow banned (shadow banning is not a regular ban per se but it does mess with your accounts\u2019 status in contrast with other profiles. If you use too many hashtags and your activity is flagged as spammy, you will get shadow banned which will stop hashtags from allowing you to reach potential audiences.<\/li>\n\n\n\n<li>You are just selecting the wrong hashtags and they aren\u2019t popular<\/li>\n\n\n\n<li>You used the same hashtags too many times<\/li>\n\n\n\n<li>You chose hashtags that are not related to your field<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram stories not working<\/h2>\n\n\n\n<p>Instagram stories are an extremely popular feature on the app. With 500 million users, issues are bound to happen. However, we are here to help you solve them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The main issue with Instagram stories<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The most common issue with Instagram stories is that they\u2019re failing to load properly.<\/li>\n\n\n\n<li>Users report that they tap on the stories circle and it shows the loading animation (spinning circle) but the story itself will not appear<\/li>\n\n\n\n<li>In other cases, users can get a black screen which appears for a slight second before the actual story post loads. However, in this case, the loading animation with the spinning circle is perpetual and nothing happens.<\/li>\n<\/ul>\n\n\n\n<p>Since Instagram servers are rapidly fast, you shouldn\u2019t have to wait even longer than a few seconds before a new story loads up. So, if you experience something similar and Instagram stories aren\u2019t working \u2013 <strong>check your network connection first.<\/strong><\/p>\n\n\n\n<p>Then we have a number of solutions you can try. We recommend doing these in order (from 1<sup>st<\/sup> to last)<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Switch from 4G to Wi-Fi and vice versa. Reload the story then.<\/li>\n\n\n\n<li>Turn on Airplane mode and then turn it back off<\/li>\n\n\n\n<li>If you\u2019re on Wi-Fi, try restarting your router<\/li>\n\n\n\n<li>Force close the app and launch it again<\/li>\n\n\n\n<li>Restart the phone<\/li>\n\n\n\n<li>Clear the app cache (Android) or reinstall the app (iOS)<\/li>\n\n\n\n<li>Check for updates (Android only because iOS owners will cover this in the 6<sup>th<\/sup> step)<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram notifications not working<\/h2>\n\n\n\n<p>Instagram notifications might not be working because of a few reasons:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The notifications settings in your app<\/h3>\n\n\n\n<p>Go to your profile -&gt; open up preferences -&gt; click \u2018Settings\u2019 -&gt; tap \u2018Notifications\u2019<\/p>\n\n\n\n<p>In this screen you have access to all push notification settings for the Instagram app. Make sure the \u2018Pause all\u2019 toggle is turned off at the very top.<\/p>\n\n\n\n<p>Next, check out every single push notification type before proceeding. Make sure to tap \u2018On\u2019 with each notification type because it might be the very same one that doesn\u2019t deliver.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">You turned on \u2018Do not disturb\u2019 mode<\/h3>\n\n\n\n<p>This mode prevents notifications from going off. If it is enabled \u2013 you will not receive any push notifications from Instagram or any other app.<\/p>\n\n\n\n<p>Make sure to turn this mode off before proceeding<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Push notifications are turned off<\/h3>\n\n\n\n<p>Both iOS and Android devices offer the possibility to entirely turn off Push notifications. You can do that from Settings -&gt; Notifications (for iOS) or Settings -&gt; Apps -&gt; Instagram -&gt; Notifications (for Android). Make sure everything is toggled \u2018On\u2019. &nbsp;<\/p>\n\n\n\n<p>If everything is in order, but you still aren\u2019t receiving notifications &#8211; contact Instagram support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram mentions (tags) not working<\/h2>\n\n\n\n<p>Instagram offers users the ability to mention other users (tag them) in the comment section or tagging them in feed or story posts. If Instagram mentions (tags) are not working for you, here are a few possible causes for the problem:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">They recently changed their username<\/h3>\n\n\n\n<p>And you just haven\u2019t had the opportunity to notice that. Typing in and old udername might not make the same user to appear in the suggestions bar. Skim past your followers and following users to find out what\u2019s their new username.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">They might have blocked you or gone private<\/h3>\n\n\n\n<p>You cannot tag private accounts if you aren\u2019t amongst their followers. Additionally, you cannot tag accounts that have blocked you. Check out what happened by using the search option to locate the account you wish to tag and see whether they went private, blocked you or something else caused this issue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">It\u2019s a more widespread issue<\/h3>\n\n\n\n<p>Check out the \u2018Known Issues\u2019 page and the DownDetector to see whether any widespread issues are noticed. If so, wait until it gets solved, if not \u2013 stay patient and move on to the next point.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Restart Instagram and your phone<\/h3>\n\n\n\n<p>Force close Instagram, clear the app cache (on Android) and try to mention (tag) someone again. If tags fail to work this time and you did all of the steps we mentioned earlier, it\u2019s time to restart your phone and repeat your trying efforts. If this won\u2019t help either, contact Instagram support!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram location not working<\/h2>\n\n\n\n<p>Issues related to location settings are fairly rare. If Instagram location tagging is not working for you, we can offer one fix:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">iOS devices<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open \u2018Settings\u2019<\/li>\n\n\n\n<li>Tap \u2018Privacy\u2019<\/li>\n\n\n\n<li>Select \u2018Location Services\u2019<\/li>\n\n\n\n<li>Scroll to find \u2018Instagram\u2019 and tap on it<\/li>\n\n\n\n<li>Press \u2018While Using the App\u2019 to enable Instagram access to location data while using the application<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Android devices<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open \u2018Settings\u2019<\/li>\n\n\n\n<li>Select \u2018Security &amp; Location\u2019<\/li>\n\n\n\n<li>Press \u2018Advanced\u2019<\/li>\n\n\n\n<li>Tap \u2018Location\u2019<\/li>\n\n\n\n<li>Turn on \u2018Use Location\u2019<\/li>\n<\/ol>\n\n\n\n<p>If issues persist, we recommend restarting your phone first and trying it again.<\/p>\n\n\n\n<p>If that fails, try to reinstall the app. Finally \u2013 connect with Instagram support if nothing helps.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram add account not working<\/h2>\n\n\n\n<p>The only possible solution is that you have already created and added too many accounts to one device. As of now, you can only use 5 accounts on one device simultaneously. If you want to add more, you either have to sign out with a few (but remember your login data) or use third-party services, or pick up another device to manage your whole realm of accounts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram posting not working<\/h2>\n\n\n\n<p>Posting might not be working because of a few issues:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">You are not connected to the internet<\/h3>\n\n\n\n<p>If you are not connected to the internet, the post won\u2019t be published. Make sure your device is connected via Mobile Data or Wi-Fi before doing any of the other steps.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">There\u2019s something wrong with cookies or Instagram data<\/h3>\n\n\n\n<p>This requires that you clear the cache of the app. Android users can do that from the App management section of \u2018Settings\u2019 while iPhone users need to reinstall the app altogether. After this is done, try and see whether posting works again. iOS users can also avoid reinstallation by selecting to offload the app but it might be wiser to just reinstalling altogether.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI detected something wrong with your pic<\/h3>\n\n\n\n<p>It\u2019s not officially disclosed what kind and how, but Instagram likely uses AI to quickly find pictures and videos that violate terms &amp; services. They aren\u2019t 100% effective, but it may so be that your post was caught by these bots.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">You\u2019ve tried to upload too many posts in a short amount of time<\/h3>\n\n\n\n<p>New accounts have a cap (limit) on how many posts can be shared in a fixed amount of time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Other issues<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your file is too large (usually concerns 4K resolution and IGTV videos)\n<ul class=\"wp-block-list\">\n<li>Solution: resize it on a PC or make partitions of the video and upload it as separate parts<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Full data cache\n<ul class=\"wp-block-list\">\n<li>Offload the app or clear the cache<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram comments not working<\/h2>\n\n\n\n<p>Issues with Instagram comments aren\u2019t frequent. However, the solutions and tips for fixing these problems are quite straightforward.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Instagram comments will not workif you are <strong>muted or restricted by the app<\/strong>.\n<ol class=\"wp-block-list\">\n<li>Restrictions and muting can be enforced due to your violations of Instagram Terms &amp; Services as well as for suspicious activity<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>You cannot add more than 5 mentions (@\/tags) in a comment<\/li>\n\n\n\n<li>You cannot post the same comment more than a few times in a row (including comments with emojis)<\/li>\n\n\n\n<li>You cannot include more than 30 hashtags in a single comment<\/li>\n\n\n\n<li>You cannot use certain words in comments (which are selected based on <a href=\"https:\/\/help.instagram.com\/477434105621119\/\">Community Guides<\/a>)<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram \u2013 following not working<\/h2>\n\n\n\n<p>If you cannot follow any more people on Instagram, it\u2019s likely that you have 7500 users that you are following. This is the maximum limit which Instagram allows for.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Instagram is a high-class social media. It rarely bugs, glitches and the servers can be praised for reliability. Thanks to frequent updates, a lot of\u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","card_image_text":"","footnotes":""},"categories":[2],"tags":[3755,5061,5318],"class_list":["post-1780","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-instagram","tag-getting-started","tag-instagram-down-2","tag-instagram-not-working"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Instagram Down or Not Working? 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