Last modified: September 10, 2019
Thank you for using Buzzvoice.com. These Terms of Service (the “Agreement”) is a binding contract between you and BuzzRapidMedia LP, COMM 227, Room 4, Office 18, Block 19, Vincenti Bld, Strait Street, VLT1432, Valletta, Malta, +35663064781, [email protected] By accessing Buzzvoice.com or making any purchase from the Company, you agree to be bound by this Agreement in full. By accessing Buzzvoice or purchasing any of the Buzzvoice Services, you indicate your acceptance of this Agreement and its terms and conditions.
Additional terms and conditions may apply to additional areas of the website or to particular negotiations or content posted on the site, in conjunction with the actual Terms of Service Agreement.
Buzzvoice holds the right to make changes to the Agreement at any time. Customers who use the Buzzvoice agree to follow any change or modification and are bound to the modified Terms of Service Agreement. The current revision date of the Terms of Service is listed above.
Buzzvoice provides certain services, including social media engagement and subscriber services (collectively, the “Services”). The Services may be purchased online through Buzzvoice. By purchasing any Services, you agree to pay the indicated purchase price and further agree that (a) you have the authority make such a purchase, (b) you have the authority to use or access the social media account linked to the purchase, and (c) you will not use the Services for any fraudulent or illegal purpose whatsoever.
You acknowledge and agree that all sales are final and that refunds will only be offered in accordance with the terms of this Agreement and the Refund Policy posted on Buzzvoice. Other refunds will only be granted in the sole discretion of the Company.
All content, including text, images, sound, video, and code (collectively, the “Intellectual Property”) found throughout Buzzvoice is the intellectual property of the Company and is protected by applicable copyright, trademark, and patent laws. These belong expressly to Buzzvoice or other copyright owners who have given express authorization to use their information on the Buzzvoice website.
LIMITATION OF LIABILITY
Under no circumstance shall the Company be responsible for any damages, liabilities, or losses, whether sounding in contract, tort, or otherwise, arising out of your use of Buzzvoice or the Services. You understand and acknowledge that your use of the Services is at your own risk.
You agree to indemnify, defend and hold harmless Buzzvoice from any claim arising out of, relating to, or connected with your use of Buzzvoice or the Services. You must also indemnify, defend, and hold the Company harmless based on any claim alleging facts that, if true, would constitute a breach of this Agreement.
You agree to solely use the website for lawful purposes, and not to compromise the security of the website, render it inaccessible to others or cause damage to the content, service or website. As a user you agree to refrain from any action that may add, subtract or modify the content of the site. You agree to refrain from accessing content without permission and will not use the website in any way other than the way it is intended.
The company shall keep confidential any information you submit to the Company as it relates to the processing of any order for Services. Any other material or information sent to the website will be considered non-confidential. You hereby grant the Company the royalty free irrevocable permission to use, display and distribute in whole or in part, the submission in any manner it sees fit.
CORRECTION OF INACCURACIES
Buzzvoice reserves the right to correct any errors or inaccuracies in the content on the website, or to change and update the content at any time without giving prior notice. However, Buzzvoice does not guarantee that errors, inaccuracies or omissions will be corrected immediately.
This Terms of Service Agreement with Buzzvoice constitutes the entire agreement between all parties with respect to the subject matter hereof.
TERMINATION OF SERVICE
The term of this Agreement will begin upon Buzzvoice’s acceptance of your job order and will end when terminated by either party. If Buzzvoice determines, in its sole discretion, that you are abusing the system, the company (without limiting any other rights or remedies available to it) withdraw your participation and withhold any amount to you.
THIRD-PARTY MARKETING CAMPAIGNS
You may not run other marketing campaigns while your Buzzvoice marketing campaign is running. We use public statistics to measure the results of our campaign, which other campaigns may interfere with. If you do run other marketing campaigns simultaneously with Buzzvoice’s marketing campaign, then you agree that the Company is responsible for every fan, follower, view, comment, like, visit, and/or vote that you gain during the duration of your Buzzvoice marketing campaign.
Since Buzzvoice.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.
If you file a dispute or chargeback against us after purchase, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers/fans or likes we have delivered to you or your client's account.
We cannot and do not make any guarantees about how long your marketing campaign will take to successfully complete. Any time frames mentioned on the Buzzvoice website (and its subdomains), by Company employees, in any chats, emails, phone conversations, or any other correspondence is not a guarantee of how long it will take the marketing campaign to successfully finish. Any estimate provided by the Company regarding how long a marketing campaign may take to successfully finish is simply a guideline designed to help our customers plan ahead.
By signing up for Buzzvoice’s services, you agree that Buzzvoice reserves the right to pause your campaign for any reason and without any notice. It is always our goal to deliver your order as quickly and safely as possible; however, there may be certain circumstances such as a page actively losing followers or an upgrade performed to a Social Network that may make pausing your campaign necessary. Pausing a campaign does not make you eligible for any partial or full refunds.
You may not change, modify and/or remove your account, username, photo and/or video while your Buzzvoice marketing campaign is running. Doing so may make your account, photo and/or video inaccessible and cause an interruption of our service. You agree that any changes, modifications and/or removal of your account, username, photo and/or video without prior notice and approval from Buzzvoice, will make your affected order(s) subject to terminations and ineligible for any type of refund.
SOCIAL MEDIA ACCOUNTS
The company shall in no way be liable for any accounts, photos, videos, and/or tracks and that are removed due to our services being implemented or your interaction with Buzzvoice. It is nearly impossible to determine why social media account providers suspend or delete accounts or content. All purchases of Services are made at your own risk. Due to this we cannot refund after services have been completed if this has occurred to an account/content.
OVER-DELIVERY OF SERVICE
Buzzvoice may over-deliver the Services it guarantees, including but not limited to delivering extra followers or subscribers than ordered. This over-delivery amount (“Extras”) should be considered a buffer, in the event of a small loss of followers or subscribers. Extras are not covered by the Company’s Retention Guarantee and Extras are not eligible for replacement in the case of a loss that is equal to or less than the over-delivery amount.
The Company offers a Limited Retention Guarantee / Warranty with some of their services. If a customer uses one of Buzzvoice’s Services and then loses followers, likes, views and/or plays acquired by Buzzvoice (beyond the Extras), Buzzvoice may be able to re-deliver followers, likes, views and/or plays at no cost at the Company’s discretion. Each service offers a different duration for Buzzvoice’s Retention Guarantee, and is indicated below:
[Buzzvoice Service] - [Retention Guarantee Duration]
Buzzvoice’s Retention Guarantee is VOID if:
- Facebook Fans - 30 days Retention Guarantee
- Facebook Followers - 30 days Retention Guarantee
- Facebook Post Likes - 30 days Retention Guarantee
- Facebook Video Views - 30 days Retention Guarantee
- Facebook Comments - 30 days Retention Guarantee
- Instagram Followers - 30 days Retention Guarantee
- Instagram Likes - 30 days Retention Guarantee
- Instagram Views - 30 days Retention Guarantee
- Instagram Comments - 30 days Retention Guarantee
- Twitter Followers - 30 days Retention Guarantee
- Twitter Retweets - 30 days Retention Guarantee
- Twitter Likes - 30 days Retention Guarantee
- YouTube Views 30 days Retention Guarantee
- YouTube Likes - 30 days Retention Guarantee
- YouTube Dislikes - 30 days Retention Guarantee
- YouTube Comments - 30 days Retention Guarantee
- YouTube Subscribers 30 days Retention Guarantee
- (1) The customer ordered from a different company, person, or service at any time.
- (2) The customer’s account had experienced a reduction in Followers/Likes/Views/Plays before ordering from Buzzvoice or those acquired via different means.
- (3) The customer makes their Account/Page/Video/Photo/Track private, restricted or otherwise inaccessible (e.g. changing the customer’s username) during and/or after a campaign.
- (4) If a customer blocks/deletes/bans the followers/likes/plays/views that they received from Buzzvoice.
The Company shall make a final and non-appealable determination regarding any Retention Guarantee requests.